"You guys sold me wrong part and I went 2 times in the store for they fixe for me and they order new fir me but I still whait about 1 week "

"I live 45 minutes away from their store. But when it comes to shopping for helmets and other apparel, there's no substitute for having a wide range of selections, and sizes. Will definitely do business with them again "

"Always good service at at this location. "

"I had a pair of Bilt gloves that were relatively new from Cycle Gear. Some thread had come loose. The gloves were replaced."

"Great staff they were very helpful "

"I went in for a quart of oil and an oil filter. I also inquired about a larger foot bootie in the Freeze-out gear section. The size I needed wasn't available. However Jay (Manager) looked it up online and told me that the XL would be coming in. He took my cell phone number and name and told me that he would call once they arrived. I have been in the store a number of times over the years and Jay has always proven to be courteous and knowledgeable professional."

"Jerry has been the manager for a number of years he’s always helping me make a decision and it turns out to be right and when I need help and understanding or hooking up my Bluetooth he’s there for me"

"Went in to purchase a half helmet. The salesman directed me to the right area and got me the right size. Purchase was quick and simple."

"Went to Cycle Gear for new tires. The customer service was excellent the staff was friendly and very helpful. They set the standard for others to follow."

"Always a great experience when visiting orange cycle gear matt and the rest of the crew are always there to help and give great advice "

"Every time I walk In feel welcome so experience is alway great employee help me out so happy there as well win win in my book!"

"Took the hour ride up there one rainy, boring Saturday afternoon to get a few things. Was not disappointed! Staff was very friendly/helpful and the merch was reasonably priced. Definitely will be back in the future!"

"I was drooling over a super convenient Stockton 15 in 1 tool for a while. It was always out of stock but cyclegear in Orange CT had it and reserved it for me. Awesome job and it was worth the drive!"

"I am a beginner and your manager was very rude looking at me with a killer eyes. We were about 6 customers and he and one of his staff was inside the office and only one staff was trying to manage to give service to all of us.
It is very clear the Cycle Gear stores are very successful but a rude manager is the worst thing can happen to any customer.
I hope this is helpful for you. "

"But still waiting for my parts"